Accessibility Statement

1. Overview

United States Services Installations, LLC, doing business as USSI (“USSI,” “we,” “our,” or “us”), provides commercial furniture installation, receiving and delivery, office relocation, decommissioning, liquidation, specialty installation, and related project support services.

This Accessibility Statement applies to https://www.ussinstall.com and explains USSI’s efforts to make the website reasonably accessible to visitors who use different devices, browsers, assistive technologies, or accessibility settings.

We want visitors to be able to learn about USSI, review our services, read project information, and contact us about commercial furniture projects without unnecessary access barriers.

2. Our accessibility commitment

USSI is committed to improving website accessibility over time. Accessibility is an ongoing process, especially when website content, images, code, forms, third-party tools, plugins, browser behavior, and platform features change.

Our goal is to make the website easier to navigate, read, understand, and use for as many visitors as possible.

This includes visitors who may use:

• Screen readers
• Keyboard navigation
• Voice control software
• Browser zoom or text resizing
• High-contrast settings
• Mobile devices or tablets
• Alternative input devices
• Assistive technology built into operating systems or browsers

3. Accessibility efforts on this website

USSI makes reasonable efforts to improve the accessibility and usability of the website. Depending on the page, these efforts may include:

• Clear page headings and section structure
• Readable text sizing and spacing
• Strong color contrast where possible
• Descriptive link text and call-to-action buttons
• Alternative text for meaningful images where practical
• Keyboard-friendly navigation and form access where supported by the platform
• Responsive layouts for mobile, tablet, and desktop use
• Reduced-motion handling for visitors who prefer less animation
• Consistent navigation, footer links, and contact paths
• Clear contact information for visitors who need help accessing content

Some website features are controlled by Squarespace, browser behavior, embedded tools, third-party scripts, or external services. USSI will review and address accessibility issues that are reasonably within our control.

4. Accessibility standards and guidance

USSI uses recognized accessibility principles and web usability practices as a reference point when reviewing or improving this website.

The Web Content Accessibility Guidelines, often referred to as WCAG, are widely used as a reference for making web content more accessible. WCAG is developed through the World Wide Web Consortium process and is designed to provide a shared standard for web accessibility.

USSI does not claim that every page, feature, third-party tool, embedded element, or document on the website fully conforms to a specific WCAG level at all times. Instead, we treat accessibility as an ongoing improvement process.

5. Known limitations and ongoing improvements

While we work to make the website accessible, there may be areas where accessibility can be improved. Potential limitations may include:

• Older images that may need more descriptive alternative text
• Third-party embedded tools, forms, maps, analytics, or scripts
• PDFs, uploaded documents, or external files that may not be fully accessible
• Browser-specific or device-specific display issues
• Visual content, project photos, or gallery elements that may require additional descriptions
• Code or layout conflicts created by platform updates or third-party features

USSI may review and update website content, code, images, forms, and design elements as part of ongoing website maintenance.

6. Third-party content and external links

This website may link to or use third-party services, including Squarespace, Google Business Profile, Google Maps, Google Reviews, analytics tools, form delivery tools, social platforms, embedded content, or external websites.

USSI does not control the accessibility of third-party websites or services. If you experience difficulty with a third-party service linked from the USSI website, we encourage you to contact that service provider directly.

If a third-party tool prevents you from accessing USSI information, contact us and we will make reasonable efforts to provide the information through another method.

7. Accessibility feedback

If you experience an accessibility issue on this website, please contact USSI and describe the problem as clearly as possible.

Helpful details may include:

• The page URL where the issue occurred
• What you were trying to do
• What happened or what prevented access
• The device, browser, operating system, or assistive technology being used
• Your preferred method for USSI to respond

You do not need to provide sensitive personal information to report an accessibility issue.

8. How we respond to accessibility requests

When USSI receives an accessibility-related request, we will review the issue and make reasonable efforts to respond. Response timing may vary depending on the nature of the request, the complexity of the issue, the information provided, and whether the issue involves a third-party service or platform feature.

When possible, USSI may:

• Provide the requested information by email or phone
• Clarify project information or service details directly
• Review the reported website issue
• Update page content, alternative text, links, or formatting
• Escalate platform-related issues to the appropriate service provider when practical
• Offer another reasonable way to access the relevant information

9. Alternative ways to access USSI information

Visitors who have difficulty using the website may contact USSI directly for help accessing information about our services, project support, service areas, availability, or contact process.

USSI can provide information by phone or email about:

• Commercial furniture installation
• Office furniture installation
• Receiving and delivery
• Office relocation
• Decommissioning and liquidation
• Specialty installation projects
• Project inquiry steps
• Service areas and contact information

10. Updates to this Accessibility Statement

USSI may update this Accessibility Statement from time to time to reflect website changes, accessibility improvements, platform updates, service provider changes, or updated accessibility practices.

When updates are made, the effective date at the top of this page may be revised.

11. Contact USSI

For accessibility questions, website access concerns, or requests for alternative access to website information, contact USSI using the information below.